Whether you need full- or ad-hoc support, our friendly team will help you with any of your technical problems.

You know that the more Support calls you receive; the more time your IT team spends fixing things.

And the more time they spend Fixing things, the less time you have to spend preventing them from breaking in the first place (Operations and Projects/Development suffer).

let us ease the load
Instead of your team getting bogged down by the everyday break/fix issues, you could outsource your Helpdesk to projectfive – so that you can concentrate on the bigger picture.

additional support for special projects
We understand that there are times when you just need a little extra support – you might have an upgrade project that needs to be rolled out, or an office move that requires extra pairs of hands.

We can provide an experienced team of techies to do the legwork, so your team can carry on doing what they do best.

Save money with the latest solutions delivered to you directly from the Cloud.

Put simply, cloud computing means that your software and/or data is stored on the internet (the cloud) and you can access it anywhere at any time, using an internet-enabled device – which is great for BCDR (Business Continuity Disaster Recovery) and also very cost-effective.

mix and match
For a business of your size, you can enjoy the benefits of a hybrid-cloud solution, mixing cloud-based applications with on-site servers and applications.

flexibility
One of the main reasons people use Cloud Computing is the flexibility that it offers. It enables remote working without a drop in productivity and is a solution that is completely scalable, growing with your business.

There’s no ‘one size fits all’ – it’s important to choose the right balance of Cloud-based services to suit your business. We can help you with this – give our team a call!

All the latest PCs, Macs, Software and Computer Accessories and Windows 10 installation and support.

We can help, advise and support you with the latest installations, accessories, device management and updates for your PCs or Macs.

need a hand?
We have a 30-strong team of experts that can lend a hand if you need extra support, meaning that you can turn things around quickly and deliver on-time.

If you’re rolling out new PCs or Macs in your office, we can transfer all your data across and get you set-up and running with no disruption, to allow your team to get on with doing what they do best.

not sure what to go for?
No problem! We can help you with that too, and work to get you the best price.

thinking of upgrading to windows 10?
We can make sure your PCs are compatible, roll out the upgrade and show you how to use it more effectively, to get the most from your operating system.

We’ll give you peace-of-mind and help protect you and your team from cyber security threats.

Cybercrime is a very real threat, with more than 5.8 million incidents being reported in 2016. We’re all guilty of thinking, “That won’t happen to me” – but sadly, hackers, viruses and malware don’t discriminate and we are all at risk.

we’re here to help!
But fear not – the projectfive team can help protect you!  We can make sure that you properly secure your connection with a decent Firewall and we’ll also be able to advise you on suitable antivirus solutions, which can be monitored and maintained on your behalf.

And – if you were to fall victim to a cyber-attack – you can be safe in the knowledge that we will get you back up and running as quickly as possible.

cybercrime awareness training course
Want to be more cybercrime aware? The why not join projectfive for a Cybercrime Awareness Training Course! It will help you and your team to recognise these threats and take practical measures towards making yourself – and your business – less vulnerable. You can download the full details here.

All types of network installed and maintained.

With a business of your size, you need to make sure you have the right connection and network support, to allow you to get the most from your technology.

We understand that business needs are constantly evolving, and having the right combination of wired switches, wireless access points, separate sections for guest access, phone systems and storage is important.

Let us give you what you want: a network solution that will suit your needs and grow with your business.

We can help to install new or upgrade existing networks, and provide ongoing monitoring and maintenance to ensure everything is running smoothly and reliably.

Your servers, fully-managed, with out-of-hours updates.

By allowing projectfive to manage your server, you are free to go about your everyday work, safe in the knowledge that we are being alerted to any errors that are occurring on your server and correcting them for you.

traffic lights
We have several plasma screens displaying the ‘traffic light’ status of all our clients’ servers.  Green Lights, and we can relax, anything Orange and we need to start investigating – and if a light goes Red, then an alarm goes off, and we’ll be on the case immediately.

you’re in safe hands
From emergency support to the day-to-day tasks (such as software and Antivirus updates, reboots and back-ups) – we can leave you with more time to work on what’s really important to your business.

remote server support
Remote Server Support is provided by our technical helpdesk, with escalation through our technical team to the major hardware and software vendors.

on-site server support
On-site Server Support is provided as and when necessary if a problem cannot be fixed remotely.

Fully automated backups to keep your data safe.

We offer fully-managed back-ups to keep your data safe.

We specialise in providing online backup, data management services (including data retention policy advice), management and storage, business continuity services and emergency data recovery.

forget about back-up
Wait, what?! We’ve all had it drummed into us that it’s important to back-up your data – and of course, it is. But in the event of an IT failure, what’s more important is the ability to RESTORE.

restore the important stuff first…
When you think about your data in terms of ‘restore’, then you can quickly prioritise what is most important.

For most, the critical IT services are Email and Telephony. Any failure there, and you need those services restored in a matter of minutes.

Once you’ve restored your email and telephone communications, then it’s on to your ‘line of business’ applications.

Think about what your business needs to function – and how quickly can you restore it.

We can help you choose which back-up (and restore) option is most suitable for you.

High-speed, reliable connections for every budget.

Almost everything we do in business today relies on a connection to the internet, particular with the increased use of Cloud-based services. So when that connection is ‘taken away’, we feel lost…not to mention stressed by the dip in productivity.

fibre broadband + cable connectivity
Superfast fibre broadband (or in tech-speak, FTTC – ‘Fibre to the Cabinet’); and, Cable Broadband have been around for some time and are available in many more places now.

what does this mean for me?
The knock-on effect for as business of your size is a cost-reduction in the traditional Leased-Line connections.

We will make sure you have the best connection for your business, and can negotiate on your behalf.

Full-featured VoIP telephone systems using Cisco. 

why VoIP?
For a business of your size, a VoIP (Voice over IP) telephone system is a great business solution, because you can transmit multiple telephone calls across the same wire, via the internet.

what does this mean for me?
A VoIP telephone solution is a lot more ‘IT’ than ‘old-style-telephones’, which means you can integrate your telephone system with the rest of your business much easier. For example, you can click on a phone number in an email, and your telephone can place the call for you

Or, you can have incoming calls ‘announce’ themselves by showing the name of the person calling on your computer screen (maybe even linked to your database, with the call automatically logged and recorded).

saving you money
And the great this is that you don’t have to buy the ‘server’ – you can have that hosted in the cloud, and just pay per-month/per-user – this will save you the capital expense of buying the system, and the ongoing expense of upgrading as your business grows.

business continuity
VoIP telephones systems are superb for business continuity. If you have to close the office for whatever reason (fire alarm, heavy snow or loss of power), you can have your business calls routed to your mobile until you can plug into an internet connection and carry on working.

We can manage your major upgrades, installations and office refurbishments.

With a company of your size, we understand that office moves can be stressful – they require meticulous planning and execution, to ensure the job gets done properly with minimal disruption.

This is particularly true for your IT support staff, who are often the first onsite (installing cabling and moving your IT infrastructure) and the last to leave (once every member of staff can login to their PC, answer their phones, and print to the nearest printer).

let us take the pressure off
The team at projectfive can take the stress out of your major upgrades, installations and office refurbishments, by providing extra support.

We’ve moved offices twice ourselves and we’ve also helped large companies like yourselves to move – we know what we’re doing and we won’t leave until the job is done.

“Working with Steve and the team on a large office fit out, IT installation and 350 user moves has been brilliant. He and his team are completely driven to do a great job and they do it with energy, resilience and a laugh. From strategy to screwdriver, the detail could not have been better attended to.” Teresa Kennedy, IT Project Manager, Acquisitions Capita Workplace Services.

Microphones, Plasma Screens, Mixing Desks, Projectors – for hire or for sale. We’ll help you get your message across.

No matter what size your business is, we understand the important of getting your message across.

first impressions count
Whether you want a screen on the wall to monitor your sales and motivate your team, or digital signage to welcome customers or showcase your business at an exhibition – the projectfive team will make sure you look professional, because we understand that first impressions count.

making it work for you
From microphones, plasma screens and projectors, through to speakers, laptops and Smart Boards – we can find the right device to suit your needs (and your budget), we’ll install it and make sure it’s working the way you want it to.

Bespoke websites, designed to win you more business.

Your website is one of the most important elements of your business. Yes, it tells people about the services you provide – but it also gives people an insight into who you are as a company. And this can be just as vital in winning new business.

make your website work harder
A website is about more than just looking good – it needs to be designed to engage visitors, drive them to where you want them to go and ultimately result in increased business.

track your traffic
With tools such as Google Analytics, you can track how many visitors you have each day, how they’re finding your website, which pages are of most interest and which visits are being converted into new business.

we know what works
We’re not a web-design agency (and we would never pretend to be) – but we do know what works.

We’re here to help bring the right mix of IT, Design, Marketing and Business Process to each and every website project.