PC Support - medium business
Outsource or Insource?
The argument rages – if you take care of things in-house, then you’ve
got control, and resources on tap. But, outsourcing can save money,
and give access to a greater pool of knowledge. The argument can lean
either way, depending on your point of view. But, if you could outsource
to someone who shares the passion and dedication that you want from your
own employees - but saves you money and has a greater ‘strength in depth’
than you can manage yourself - yet you still remain on first name terms,
then that’s got to be worth thinking about?
Do you remember the days when you waited until your staff went home,
and then worked your way around the office applying software updates
to everyone’s PCs? It was good to stay hands-on, but you didn’t get
to have dinner with your family. Wouldn’t it be nice to still be hands-on,
but get a company like projectfive to take care of the
leg work for you? You won’t feel like you are losing all your knowledge
to outside your organisation – but you will get to see the kids more
often!
What we can do for you...
- 24/7 managed server support – to apply all Microsoft updates and reboots out of hours, monitor all critical processes on your server, deal with any problems before they affect you, and ensure your office doesn’t experience any avoidable expensive downtime.
- Ensure you have the right Internet Bandwidth to manage your business requirements.
- Make sure you have the right backup and disaster recovery procedures in place – and Data Recovery, in case you didn’t!
- Backfill to cover your IT Expert’s holiday – or when their expertise doesn’t match the needs of your business.
- PC Build – preconfigured with all of your applications. Order a new PC, plug it in and switch it on – it will be configured ready for your needs with all of your software pre-installed.
- Provide first-line support to your users, if needed.
- Double-check your existing setup to make sure there’s no waste or mis-configuration.
- Ensure you are on the right Mobile Phone tariff to give you remote access without the extra costs.
- Setup remote working tools to ensure your staff have the flexibility to work effectively.
- Monitor and report on your staff’s internet activity.
- Take care of office moves and refurbishments to make sure that things run smoothly.